Terms & Conditions
Cancellations & Rescheduling
1.1 A minimum of 24 hours notice is required to cancel or reschedule appointments to avoid cancellation fees. Our cancellation fees are as follows:
- 24+ hours notice: No Fee
- 0–24 hours notice: Full Fee
This policy supports us in keeping appointments available for clients that need them.
1.2 Appointment can be cancelled online using the contact form provided on the Samved Dass Psychotherapy website, via phone (0417 275 005) or via email at email@example.com (as long as it is outside the 24 hour period).
1.3 If numerous consecutive cancellations are made, then it is also at our discretion to charge a non-refundable deposit for future sessions.
First Consultation Booking Confirmation
2.1 Tentative bookings cannot be made. This policy supports us in keeping appointments available for clients that need them.
2.2 All Initial sessions with our psychotherapists are to be prepaid, which can be done online at the time of booking, or later with our friendly admin team. The full amount will be forfeited if you no show or late cancel within 24 hours of your appointment time.
3.1 Samved Dass Psychotherapy accepts Direct Deposit and Cash. When you complete an online payment, please email the payment receipt to firstname.lastname@example.org.
3.3 All prices quoted are in AU dollars.
4.1 Payment to confirm online bookings are refundable provided 24 hours notice was given.
4.2 No refund will be payable if a minimum of 24 hours notice isn’t given.
4.3 Each transaction shall be subject to the specific Terms and Conditions that were in place at the time of the transaction.
5.1 By using the Samved Dass Psychotherapy Website you are agreeing to these Terms and Conditions.
5.2 Samved Dass Psychotherapy’s Terms and Conditions are subject to change at any time. You should check this page periodically to ensure that you are aware of our latest Terms and Conditions.